Workflow Coordinator (Mile End)

**Join us and experience Bunnings from the other side of the counter!**

**What’s in it for you**when you’re part of our**team**:

- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few
- Free standard OnePass membership
- Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
- 12 weeks paid parental leave, regardless of gender
- Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities
- We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build

**We are seeking a Workflow coordinator to join our Bunnings commercial services team.**

**About the role**

If you love bringing people together, solving problems on the fly and keeping work moving in the right direction, this role has plenty to offer. You’ll be part of a close‑knit Commercial Services team that drives great customer experiences across our building and construction partners. _A million ways to make an impact _as you help us deliver smooth quoting, strong communication and a seamless customer journey.

Every day is different, and with plenty of support, coaching and teamwork around you, you’ll feel _inspired to give it a red hot go _.

**What’s involved**

In this role, you’ll help keep our workflow humming by coordinating activities that support our Frame & Truss team, account managers, suppliers and customers.

You’ll:

- Support the creation of accurate quotes and orders that help our customers move confidently through their build.
- Work closely with our CRM and ordering systems to keep opportunities, updates and information in one place and easy for the team to action.
- Spot ways to improve how we do things
- whether it’s tightening a process, removing a roadblock or finding a smarter way to deliver value.
- Build strong relationships with internal teams and external partners, keeping communication clear and helpful.
- Jump in hands‑on when the team needs support and help maintain a positive, customer‑first culture.
- Offer product alternatives and support decision‑making to help our customers get what they need, when they need it.

You’ll play a key role in coordinating details that help our teams deliver on time, every time—and learn plenty along the way.

**About you**

You’re someone who thrives at the centre of the action
- organised, curious and always ready to help people do their best work. You bring a calm, solutions‑focused mindset and enjoy the buzz of a fast‑paced, always‑improving environment. You love collaborating with different teams, feel confident interpreting plans (or are excited to learn how) and take real pride in nailing the detail. You’re quick to pick up new systems, use information to guide your decisions and genuinely enjoy being part of a team where feedback, shared ideas and coaching are all part of how you grow.

Most of all, you care about delivering a great experience for customers and teammates, and you’re motivated by work that contributes to a bigger outcome.

**What you’ll need**
- Experience in customer service or a similar coordination role.
- Exposure to the construction or building products environment (handy, but not essential).
- Ability to read or interpret plans, or an interest in learning.
- Solid communication skills
- phone, written and face‑to‑face.
- Comfortable using systems like CRM platforms, Microsoft Office and ordering software.
- A proactive mindset and willingness to jump in where needed.

**You’ll be part of a workplace where you’ll feel like you belong.**

**About Us**

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online.
- Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role._ Apply on Kit Job: kitjobau.com/job/3qgp1s