Operations & Rostering Coordinator (Experienced) (Underdale)

Are You the Calm in the Chaos? Do you thrive in quick-paced environments where every day is different? Love solving problems, keeping things organised, and making sure the right people and equipment are exactly where they need to be? At Novatech, we’re looking for an experienced Operations & Rostering Coordinator to help keep some of Australia’s biggest live events running smoothly behind the scenes. This role is perfect for someone who enjoys complex coordination, high-volume administration, and staying five steps ahead. If you’re highly organised, solutions-focused, and can keep a cool head when plans change at the last minute, we’d love to hear from you. Importantly, we’re currently advertising two versions of this role
- one for an assistant and one for an experienced professional. There is only one position available, and we’re genuinely open to appointing the right person at either level depending on skills, experience, and potential. Who Are We? We’re Novatech Creative Event Technology. If it’s loud, bright, brilliant, and unforgettable in South Australia (and increasingly across Australia and beyond), chances are we’re behind it. Think
- AFL Gather Round? That was us.
- LIV Golf’s Australian debut? Us.
- Rufus Du Sol, Dom Dolla, Cold Chisel? All us.
- Vivid Sydney, Light Cycles Kyoto, Adelaide Festival, Adelaide Fringe? Still us. We’re not just a leading AV company
- we’re a team of 80+ passionate professionals delivering world-class event experiences across audio, lighting, vision, and rigging. Every project is different. Every deadline is real. And every crew member plays a key role in making it happen. Our purpose? Master the Experience. No excuses. No exceptions. The Role: The Backbone Behind the Scenes Before the lights go on and the bass drops, someone needs to make sure the right crew, equipment, travel, logistics, and schedules all come together seamlessly. That’s where you come in. This is a highly administrative and coordination-focused role. You’ll spend a large portion of your day managing schedules, solving resourcing challenges, coordinating logistics, communicating changes, updating systems, and keeping moving parts aligned across multiple projects and teams. This isn’t a quiet desk job in a sleepy office. It’s a fast-moving operational role where priorities can shift quickly, attention to detail matters, and strong problem-solving skills are essential. Here’s what you’ll be doing:
- Rostering & Scheduling: Coordinating shifts for permanent and freelance crew across multiple projects, balancing operational needs, availability, fatigue management, and changing priorities.
- Administration & Operational Support: Undertaking a wide range of general administrative and coordination tasks to support the smooth running of operations. This includes raising purchase orders, maintaining records and reports, managing the distribution and tracking of official Novatech uniforms, and coordinating facility access, staff lockers, uniforms, and parking allocations.
- Problem Solving & Coordination: Responding to last-minute changes, finding practical solutions, and helping keep projects moving when challenges arise.
- Payroll & Leave: Managing timesheets, TOIL, and staff leave in collaboration with the Operations Manager, ensuring accuracy and attention to detail.
- Compliance & Training: Monitoring licences and certifications, booking training, and maintaining a strong focus on safety and compliance.
- Travel & Freight: Coordinating crew travel, accommodation, vehicles, freight logistics, and event requirements while keeping budgets and timelines on track.
- Out-of-Hours Coordination: Live events don’t always run 9-5. Early starts, late finishes, and occasional weekend work are part of the industry, and our team steps up when it counts. Who You Are You’re organised, adaptable, and calm under pressure. You know how to manage competing priorities without dropping the ball, and you’re the kind of person who notices issues before they become problems. You’ll thrive in this role if you:
- Have experience in rostering, workforce coordination, logistics, operations, or similar quick-paced environments.
- Enjoy administration, coordination, and problem solving, and genuinely take pride in being organised and detail-oriented.
- Can confidently manage high volumes of moving information while maintaining accuracy.
- Build strong working relationships with internal and external stakeholders.
- Are comfortable making decisions, adjusting plans, and responding to changing priorities.
- Communicate clearly, professionally, and efficiently.
- Have experience using rostering or workforce management systems (Personnel Manager experience is a bonus, but not essential).
- Want to be part of a hardworking team that supports each other and delivers exceptional experiences. Why Join Novatech? We don’t just deliver events
- we build careers. Here’s what you’ll get when you join the team:
- Access to Australia’s biggest gigs, from major music tours to iconic festivals.
- A high-performance culture with genuine support, recognition, and development opportunities.
- A dedicated Professional Development Fund to help pay for external training and courses.
- Health & wellbeing support including EAP, health insurance, flu shots, coaching, and more.
- Strong team culture that values your contribution and invests in your growth.
- Top-tier conditions including industry-leading contracts, loyalty leave, allowances, and referral bonuses. This is your chance to play a key role behind some of the biggest live experiences in the country
- and be part of the team that makes it all happen. Ready to Step Up? If you’ve got the experience, attention to detail, and problem-solving mindset to thrive in a fast-moving operational environment, we’d love to hear from you. Apply now and help us bring the show to life. Apply on Kit Job: kitjobau.com/job/3rh19y