Apprentices - Mobile Cranes (Seven Hills)

Job Summary

Role Description
- Provide service-related assistance by way of phone support
- Attend field breakdowns and repair crane in a timely manner
- Maintaining service reports and submit these in a timely manner upon completion of repair
- Provide feedback on component failure
- Analyze and troubleshoot warranty problems when beyond the scope of the distributor or customer
- Interact with Manitowoc Crane Group based personnel on matters pertaining to service materials, product requirements, availability, and code compliance
- Plans & coordinates activities concerned with investigating and resolving customer reports of technical problems by utilizing applicable processes to eliminate future operational or service difficulties
- Analyzes reports of technical problems to determine trends affecting future design, production, service and maintenance processes and recommends modifications to eliminate future problems
- Other areas of responsibility as assigned

**Required Skills**:

- Ability to read and work with electronic and hydraulic schematics;
- Possess solid analytical skills in the evaluation of reports of technical issues, research findings, and/or output of a system/process etc;

Preferred Skills
- Have technical service & support related working experience preferably in the crane industry or heavy equipment industry;
- Mechanical, hydraulics or electrical engineering qualification preferred or equivalent trade experience and skills maybe considered; Apply on Kit Job: kitjobau.com/job/3qzkg7