Assistant Store Manager (Customer Experience Manager) - Dan …, Townsville

Customer Experience Manager | Dan Murphy's Dalrymple | Share your spirit If customer satisfaction was a competition, you’d be the winner. As one of our Customer Experience Managers, you’ll channel your engagement and entrepreneurial spirit to create tailored in-store customer experiences and inspiring merchandising that keep our community returning to Dan’s! Responsibilities
- Motivate and lead your team to deliver a world-class customer experience that promotes customer loyalty and contributes to revenue growth.
- Encourage the team to invest in education and dream big about their careers.
- Lead in-store tasks, delivering regular coaching and mentoring to inspire continuous improvement.
- Create an inclusive environment that values diversity and allows team members to be authentic.
- Build a culture centered around understanding the community, using customer feedback as a key pillar in decision-making. Qualifications / Candidate Profile
- Uses initiative and intuition to understand your team and inspire them to make a difference.
- Passionate about people development and motivates others to reach their potential.
- No stranger to a fast-paced setting and uses forward thinking in decision-making.
- Bears energy, authenticity, and a commitment to doing the right thing for team, customers, and community.
- Leverages an inspiring, collaborative communication style to drive team commitment. Benefits & Care Exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs, plus discounts from Woolworths and Big W. Endeavour Wellbeing Support and Employee Assistance Program offer support with incidents, career, conflict, nutrition, lifestyle, money, family, legal, and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network. Compensation From $74,000 + Superannuation. Recruitment Process Candidates will be required to complete a functional screening assessment as part of the recruitment process. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rna0l