Casual Customer Service Officer (Traralgon)

Traralgon, VIC, Australia, 3844
- Administration / Customer Service
- Casual
- Closing on: Oct 15 2025

Join our team of over 2,000 people making a positive difference to older Victorians through aged care, retirement living, home care and community services. As a trusted not-for-profit organisation, we value collaboration, new ideas and investing in people. Our inclusive teams are supported by approachable leaders who encourage development and adaptability in a constantly evolving sector.

**Our Team**

Dalkeith Heights & Gardens in Traralgon offers both Retirement Living and Residential Aged Care on site. We’re seeking a **Customer Service / Administrative Officer** on a **casual basis** to provide shift coverage across both settings. This is a excellent opportunity for an experienced administrator or receptionist wanting flexible work while making a meaningful contribution to a supportive and resident-focused environment.

**The Role
- Casual Shift Cover**:

- Perform front desk and reception duties across both the retirement village and aged care facility
- Provide administrative support to site managers and teams as required
- Assist with tours of the facility and village when requested
- Maintain office records and supplies
- Support scheduling of meetings, site events or training sessions when on shift

**About You**:

- Previous experience in administration, reception or customer service
- Excellent communication skills and professional presentation
- Able to work across both retirement living and aged care environments
- High attention to detail and ability to manage competing priorities
- Friendly and empathetic, with a genuine interest in working with older people
- Flexibility to cover shifts at short notice preferred
- Compliance with required immunisations (e.g. annual flu vaccine)

**Why Benetas?**
- Work in a values-based, not-for-profit organisation
- Salary packaging available to boost your take-home pay
- Supportive team culture and inclusive environment Apply on Kit Job: kitjobau.com/job/3qh2ud