Showroom Consultant (Traralgon)

About The Role In this role, you will build strong customer relationships through face‐to‐face service in our showroom by demonstrating product knowledge and equipment. You will increase sales and customer satisfaction by working with customers and ensuring a positive experience. Role Details Title: Showroom Consultant Location: Traralgon, Victoria, Australia Hours: Monday – Friday, Full Time Permanent Reporting: General Manager Essential Skills & Qualifications Previous customer service or industry experience preferred, but not essential. Excellent verbal and written communication skills are essential. Adept at navigating computer systems to manage customer interactions and records. Ability to remain composed in a fast‐paced work environment and under pressure. Willingness to provide/obtain relevant checks due to interaction with clients (e.g., Police checks/NDIS Worker Screening check). Duties & Responsibilities Greet customers, delivering excellent customer service with a sales‐focused approach. Resolve customer questions and concerns in an efficient manner. Learn and stay up to date with products and services, using this knowledge to enhance customer experience. Assist customers with accurate and timely order placement, tracking, and processing to encourage repeat business. Maintain showroom inventory and presentation as required. Perks Employee discounts on Aidacare health equipment products and services. Quarterly incentive scheme. Employee Assistance Program to support mental wellness. Benefits package includes discounts for retail, insurance, gym, and more. Comprehensive training program to equip you with the necessary skills and knowledge. #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3re5lp