Telstra Retail: Part Time Customer Service & Sales …, Traralgon

Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. What You’ll Be Doing:
- Deliver Exceptional Customer Experiences: Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.
- Be the Go-To Tech Expert: Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Achieve and Excel: Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.
- Collaborate and Contribute: Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Benefits:
- Hourly Rate: 30.33 per hour (*Junior rates apply for those under 20 years of age.)
- Penalty rates: Additional 25% for weekday hours after 6 PM, 25% for hours on Saturday, 100% for hours on Sunday, and 150% for public holidays.
- Variable Remuneration subject to plan rules.
- First 2 months guaranteed while you learn on board.
- Generous Discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.
- Leave Options: 16 weeks paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and ability to purchase up to 4 weeks additional leave.
- Training & Career Growth Opportunities: Access over 17,000 LinkedIn Learning programs and Future Ready program.
- Flexibility: Flexible working hours and supportive parental leave approach.
- Recognition & Rewards: Monthly performance rewards and recognition programs.
- Inclusive Culture: Diverse team where everyone's unique perspective is valued. Is It You We’re Looking For?
- Excellent Communication Skills: You’re a natural at connecting with people and making their day better.
- Solution-Oriented Approach: You enjoy thinking on your feet and tailoring solutions for each customer.
- Sales Drive: You’re motivated to achieve and exceed sales targets and KPIs.
- Passion for Learning: You’re eager to grow and develop your skills in a dynamic environment.
- Resilience and Positivity: You have a can-do attitude, even when things get busy.
- Customer‑Facing Experience: Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest! EEO Statement When you become part of the Telstra team, you’re joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can’t wait to see what you’ll bring to our team! #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rvj70