Business Development Consultant (Tullamarine)

**Career Area**: Sales

**Your Work Shapes the World at Caterpillar Inc.**

When you join Caterpillar, you're joining a global team who cares not just about the work we do
- but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here
- we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

**About Us**: Cat Financial is Caterpillar’s captive finance company. Cat Financial isn’t a traditional financial institution. We are part of the Caterpillar family and work with Caterpillar’s customers and dealers. We provide retail and wholesale financing solutions to Cat customers and dealers for the complete line of Cat equipment.

For over 95 years, Caterpillar has been making sustainable progress possible and driving positive change on every continent. Here you’ll find challenges that excite you and development opportunities to build a lifelong career.

**About The Position**: Manages day-to-day operations of a sales team that works with select clients or partners to achieve business goals and ensure effective resolution of all issues raised by the client.

**Responsibilities include;**
- Identifying and analyzing organization's strengths and weaknesses, and responding to opportunities in sales setting.
- Supervising and coordinating the daily activities of staff engaged in promoting and selling a product; ensuring that customers receive a high level of service before and after business closing.
- Supervising the business development processes to ensure compliance with the organisation's policies, procedures, and regulations.

**Key Skills Required;**
- **Customer Focus**:Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- **Decision Making and Critical Thinking**:Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- **Negotiating**:Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
- **Relationship Management**:Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- **Account Management**:Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients.
- **Value Selling**:Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.

**Posting Dates**: March 6, 2025
- March 19, 2025 Caterpillar is an Equal Opportunity Employer (EEO).

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