Retail Administration Assistant Tweed Heads

We're currently seeking a Retail Administration Assistant to join our dynamic team at our in Tweed Heads.

Established in 1997, Country Care Group is now considered one of the largest and most respected suppliers of medical and in-home aids, for people living with disability, mobility impairments and the aged.

We are an innovation company based on family values, passionate about our people and improving the everyday lives of our customers.

As the Retail Administration Assistant, your primary objective will be to deliver excellence in service within our showroom, creating a welcoming workplace for clients and medical professionals. This role offers a unique blend of customer service and behind-the-scenes tasks, perfect for someone who enjoys a bit of variety in their workday.

A National police and NDIS Workers Screening clearance is required for this role.

Primary Responsibilities

Provide excellent customer service and promote sales of products and services

Offer specialist product knowledge advice to assist customers

Answer telephone queries and provide assistance to customers

Operate Point of Sale systems effectively

Liaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutions

Generate invoices and maintain accurate records

Process orders and correspondence through the online portal

Requirements

Previous experience in a customer service role, preferably in a retail setting

Excellent communication and interpersonal skills

High attention to detail

Strong organisational and time management abilities

Demonstrated ability to work effectively in a team

Basic computer literacy, including proficiency in Microsoft Office

Knowledge of healthcare products or experience in the medical industry is desirable.

Prospect to join a fantastic team and be part of a growing business venture

Discounted Health Insurance

Country Care Group is committed to an inclusive workforce and welcomes candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rkube