Administration Services Manager (Ulladulla)

We’re searching for a warm, organised, and enthusiastic **Administration Services Manager** to lead our customer service team and ensure every guest feels welcomed and cared for. This is a key leadership role in a fast-paced, wine, tourism, and hospitality setting, perfect for someone who thrives on creating joyful experiences and running smooth operations.

**What you'll be doing**: Overseeing admin and reception duties Supporting our guests with warmth and professionalism Leading and developing a small, passionate customer service team Collaborating across departments to help the business run like clockwork Contributing to strategic goals while embodying our brand and values Managing booking systems with confidence and implementing procedures that improve efficiency and the guest experience

**You’re a great fit if you**: Love wine, hospitality, and making people smile Are an admin whiz with a knack for organisation Communicate clearly and warmly Have experience managing or mentoring a team Thrive in a collaborative, positive work culture Stay calm under pressure and adapt with optimism**,**you see challenges as opportunities to improve and grow Use booking systems and digital tools with ease, and enjoy creating or refining procedures that make everything run smoother

This is more than just a job, it’s an opportunity to be part of a family business where your ideas matter, your growth is supported, and your impact is celebrated.

**Job Types**: Full time, Permanent

Pay: From $70,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food
- Professional development assistance
- Referral program

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Ulladulla NSW 2539: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Application Deadline: 09/06/2025 Expected Start Date: 23/06/2025 Apply on Kit Job: kitjobau.com/job/3quort