Customer Banking Specialist - Gosford (Central Coast)

**_We are seeking two enthusiastic customer service professionals to join our Gosford branch team _**

**Position 1
- permanent part time 22 hours per week**
- Monday: 9.30am
- 4.00pm
- Tuesday: 9.30am
- 4.00pm
- Wednesday: 12.00pm
- 4.00pm
- Friday: 9.30am to 4.00pm

**Position 2
- permanent part time 20.5 hours per week**
- Monday: 9.30am
- 4.00pm
- Tuesday: 9.30am
- 4.00pm
- Thursday: 12.00pm
- 4.00pm
- Friday: 11.30am
- 4.00pm

**See yourself in our team**

As the Customer Banking Specialists in our Gosford Branch, you’ll:

- Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
- Complete Financial Health Checks to assess customers’ financial needs and identify any changes
- Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
- Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture

**We’re interested in hearing from people who have**
- Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
- Excellent communication skills & the ability to articulate financial terms in a explicit way
- The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
- Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers

**With us, you’ll help customers make informed financial decisions to achieve their goals.**

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Advertising End Date: 20/02/2025 Apply on Kit Job: kitjobau.com/job/3qzw19