Restaurant & Cafe Manager Cradle Mountain

Restaurant & Cafe Manager

The Restaurant & Cafe Manager will oversee the food & beverage experience for our tour and group bookings, manage operations across Altitude Restaurant, Lounge Bar and Visitor Centre Cafe, and ensure excellence at every touchpoint.

Responsibilities

Take ownership of the food & beverage experience for tour and group bookings from enquiry to delivery.

Oversee operations of Altitude Restaurant, Lounge Bar and Visitor Centre Cafe, ensuring smooth and efficient service.

Manage front‑of‑house rostering, recruitment, and team development for high‑performing teams.

Maintain profitability, stock levels, order processing and financial accuracy across venues.

Collaborate with the Head Chef and Heads of Department to deliver a cohesive guest experience.

What You’ll Bring

Proven experience in a food & beverage leadership role (2+ years), multi‑venue experience highly regarded.

Strong focus on guest experience and ability to build rapport and deliver memorable service.

Hands‑on leadership style, experienced in building, coaching and developing high‑performing teams.

Commercial awareness and experience managing stock, costs and driving profitability.

Ability to thrive in a fast‑paced, multi‑site setting and juggle competing priorities.

Understanding of current food, beverage and service trends, with a passion for continuous improvement.

Sound knowledge of wine, including food pairings.

Experience working in a remote location (desirable, not essential).

Valid RSA and DoFoodSafely Certificate.

Own reliable transport (essential).

Openness to embrace a regional lifestyle and balance leadership with living in an unique destination.

Benefits

Progressive flexibility and well‑being perks to balance life priorities.

Complimentary myNRMA Rewards membership with discounts on groceries, movies, gift cards, gym memberships, attractions, restaurants and more.

Employee referral program up to $2,000 bonus.

Potential to grow, progress or relocate within the NRMA Group across different locations.

Equal Opportunity

We welcome applications from First Nations, people with disability, diverse cultural backgrounds, all genders, LGBTQI+ community members and anyone else who wants to be part of our team.

If you’re enthusiastic, skilled, and ready to deliver memorable guest experiences, we’d love to hear from you.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rcn4x