Customer Service Travel Coordinator (Remote) (Newcastle …, Newcastle City Council

About the Role We are seeking a motivated and detail-oriented Customer Service Travel Coordinator to join our growing team. In this role, you will assist clients with planning and booking travel experiences while delivering exceptional customer service from start to finish. If you enjoy helping others, have strong communication skills, and thrive in a remote environment, this could be a great fit for you. Key Responsibilities
- Provide outstanding customer service to clients via phone, email, and online platforms
- Assist clients with travel planning, including accommodations, transportation, and activities
- Respond promptly to inquiries and resolve customer concerns professionally
- Maintain accurate client records and booking details
- Stay informed on travel trends, destinations, and industry updates
- Build and maintain positive relationships with clients Qualifications
- Strong customer service and communication skills
- Ability to work independently and manage time effectively
- Detail-oriented with strong organizational skills
- Comfortable using online tools and booking platforms What We Offer
- Flexible work from home environment
- Ongoing training and professional development
- Supportive team culture
- Opportunities for growth within the company How to Apply If you’re passionate about customer service and helping others create memorable travel experiences, we’d love to hear from you. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r37b4