Dynamic Customer Service Expert: Solve Problems Fast …, Newcastle City Council

Whether you’re over scripts, call timers, and rinse-and-repeat days…

or you just know you’re better than the role you’re in – we should talk.

Not all contact centre roles are the same.

Some are high-volume and transactional.

Others expect more – thinking on your feet, building rapport quickly, handling pressure, and actually solving problems.

That’s the space we recruit in.

You’re resilient. You handle pressure without dropping your standard.

You build rapport quickly and communicate clearly.

You think on your feet. You back your judgement.

You can manage different personalities without missing a beat.

You build relationships – with customers and stakeholders.

And you take ownership. You follow things through.

You don’t just log problems.

You solve them.

Rarekind is Newcastle’s largest locally owned recruitment company.

About

We work closely with some of the best teams across Newcastle, Lake Macquarie and the Hunter. So when positive roles come up – we know about them.

With temp, temp-to-perm and permanent roles
- you’re bound to find a role that fits your work-life balance through us:

Contact Centre Operators / Call Centre Representatives

Customer Service (Inbound & Outbound)

Collections / Resolutions Officers

Sales & Service Consultants

We don’t always advertise these roles. So if you’re open to something better – let’s talk.

Apply now or call Lauren Linnen on for a chat.

J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r4exi