Medical Receptionist (Newcastle City Council)

A Medical Receptionist is responsible for managing front desk operations in a healthcare setting, ensuring patients are welcomed, scheduled, and assisted efficiently while maintaining accurate records and supporting clinical staff. Key Responsibilities
- Greet patients and visitors in a professional and courteous manner
- Schedule, confirm, and manage patient appointments
- Answer phone calls, emails, and other inquiries
- Verify patient information, insurance details, and medical records
- Maintain and update patient files in electronic health record (EHR) systems
- Collect co‑pays, process payments, and issue receipts
- Coordinate patient flow and notify medical staff of arrivals
- Handle referrals, prescriptions, and medical documentation
- Ensure compliance with healthcare regulations and patient confidentiality (HIPAA)
- Keep the reception area clean, organized, and welcoming Required Skills And Qualifications
- Solid communication and interpersonal skills
- Proficiency in computer systems
- Excellent organizational and multitasking abilities
- Attention to detail and accuracy Job Type: Casual Pay: $22.00 – $25.00 per hour Expected hours: 24 per week Work Location: In person #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r97a5