Operations Manager (Newcastle City Council)

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data‑driven insights to build a healthier future. Join ALS Coal – Mayfield, Newcastle, NSW as an Operations Manager! ALS Coal is seeking an experienced Operations Manager to manage day to day operations of the Newcastle laboratory at our Mayfield site. Reporting to the Branch Manager, this role is responsible for ensuring efficient workflows, high‑quality analytical outcomes, strong client relationships, and a safe working workplace. You will oversee day‑to‑day laboratory activities, ensuring compliance with ISO 17025 and NATA standards, while driving operational performance, staff engagement, and continuous improvement. Key Responsibilities
- Supervise and coordinate all laboratory operations and workflows
- Ensure accuracy, integrity, and timely delivery of analytical data
- Maintain compliance with ISO 17025, NATA, and quality systems
- Build strong client relationships and deliver high service standards
- Manage staffing, productivity, training, and performance processes
- Oversee calibration, maintenance, reporting, and stock control
- Lead safety initiatives and promote a strong HSE culture
- Manage audits, inter‑laboratory programs, and continuous improvement About You
- Proven leadership experience in laboratory or operations management
- Strong understanding of quality systems (ISO 17025/NATA preferred)
- Excellent communication and stakeholder management skills
- Strong organisational and problem‑solving abilities
- Commitment to safety, quality, and team performance Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain a valid working visa. Equal Opportunity ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rq5u0