Sales Systems Specialist (Newcastle City Council)

Bradken is a leading solutions provider and global manufacturer of innovative, custom‑engineered products for the resources sector. With a 3,000‑plus‑strong workforce, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market for the resources sector. About the Role We are seeking a Sales Systems Specialist with highly specific expertise in digital procurement onboarding, CRM–ERP integration, and sales operations optimisation within a global industrial environment. This role will support enterprise‑wide sales transformation through hands‑on configuration, integration, and performance optimisation of customer‑facing systems and procurement platforms. Key Responsibilities
- Lead onboarding and integration of customers into SAP Ariba, Avetta, and similar compliance‑driven procurement platforms.
- Configure and optimise CRM (Salesforce or equivalent) and ERP integrations supporting sales and order fulfilment workflows.
- Drive process improvements across quoting, order management, and customer onboarding lifecycle.
- Develop technical documentation, training materials, and user enablement resources.
- Ensure data governance, compliance, and master data integrity across systems.
- Deliver analytics and reporting on onboarding performance, system utilisation, and process efficiency.
- Collaborate cross‑functionally across Sales, IT, Order Fulfilment, and Corporate Services teams. Mandatory Requirements
- Minimum 3+ years experience in sales systems, CRM, or ERP environments within manufacturing, mining, rail, or heavy industry.
- Demonstrated hands‑on experience onboarding customers onto both SAP Ariba and Avetta platforms.
- Proven experience working across CRM and ERP systems simultaneously, including data integrity, contract or customer master data management.
- Experience supporting end‑to‑end customer onboarding, mobilisation, or enablement processes.
- Proven ability to develop training materials, process documentation, and system guides.
- Demonstrated experience working with cross‑functional teams (Sales, IT, Operations) in a global or multi‑site environment.
- Bachelor’s degree in Information Technology, Business, or related discipline. Highly Desirable
- SAP Ariba certification (or equivalent formal certification in digital procurement platforms)
- Postgraduate qualification in Enterprise Systems, Information Systems, or similar
- Experience in customer‑facing roles within industrial clients (e.g., rail, mining, transport)
- Experience delivering process improvements backed by reporting, dashboards, or measurable KPIs
- Exposure to compliance‑driven customer onboarding environments Important Information
- This is a hands‑on systems role requiring recent, relevant platform experience.
- Generalist sales, admin, or coordination experience without direct system ownership will not be considered.
- Applicants must have full working rights in Australia.
- Candidates must be based in, or willing to relocate to, Newcastle, NSW.
- Applications close 26 June 2026.
- Before starting employment, you will need to complete a psychometric assessment and a pre‑employment medical including drug and alcohol testing. Benefits & Perks
- Safety first environment and mindset
- Competitive total reward packages
- Global and local recognition programs
- Paid parental leave
- Learning and development focus
- Education assistance
- Employee assistance program for you and your family
- Community involvement program Bradken is an Equal Prospect Employer and is committed to providing a diverse, inclusive, collaborative, engaging, and flexible environment for our people. All employment will be based on merit. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rr0kk