Cellar Door Sales (Newcastle City Council)

B Farm is an agritourism lifestyle label defined by a refined intersection of land, produce, and experience. Set within the iconic coastal landscape of Port Stephens, B Farm offers a contemporary expression of elevated rural living—bringing together immersive hospitality and a curated portfolio of artisanal products for a discerning local and international audience. We are seeking a polished and service-driven Cellar Door Sales & Guest Experience team member to deliver a highly curated and memorable guest experience. This role is suited to an individual who understands the nuances of premium service, values storytelling, and takes pride in representing a destination brand. You will guide guests through an elevated tasting and retail experience, ensuring every interaction reflects the quality and intention of B Farm. Key Responsibilities
- Deliver a refined, attentive, and personalised guest experience
- Confidently articulate the B Farm story, including our agritourism philosophy, provenance, and artisanal production
- Lead guests through curated tastings and product experiences with professionalism and depth of knowledge
- Drive retail performance through considered recommendations and guest engagement
- Maintain impeccable presentation standards across the cellar door environment
- Manage transactions with accuracy and discretion
- Support visual merchandising and uphold brand presentation standards
- Assist in delivering group experiences, private bookings, and elevated guest moments
- Work collaboratively to ensure a seamless, premium guest journey About you
- Naturally warm, polished, and confident in engaging with a discerning clientele
- Strong communication and storytelling ability, with attention to tone and detail
- Genuine interest in food, produce, and artisanal goods
- Experience in premium hospitality, cellar door, luxury retail, or guest experience roles (preferred)
- Impeccable personal presentation and professionalism
- Ability to anticipate guest needs and deliver a high standard of service
- Organised and composed in a fast‑paced workplace
- Enthusiastic about engaging with both local and international visitors What we offer
- Opportunity to represent a premium agritourism lifestyle brand in a destination setting
- Work within a design‑led, experience‑driven environment
- Exposure to a curated portfolio of high‑quality artisanal products
- A professional, high‑performing, and collaborative team culture
- Competitive hourly rate based on experience
- Lifestyle location in one of Australia’s most iconic coastal regions Pay: $60,000.00 – $75,000.00 per year Work Location: In person #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rwluk