IT Assistant (Milsons Point)

- Industry leading 9 Day Fortnight initiative
- Flexible Working Arrangements to create a greater work-life balance
- Opportunity to support and enhance digital infrastructure across a leading design practice We are seeking a Part-Time IT Assistant to support our Sydney and Melbourne studios. This role is ideal for someone with a robust passion for digital technology, who enjoys problem-solving and working across a broad range of IT systems and environments. ABOUT US Do you believe designing the built environment is a powerful vehicle for change? At NBRS, we are driven by the belief that design should improve the well-being of our society and leave a lasting, positive impact on communities. We are dedicated to creating built environment solutions that support fundamental human activities: education, healing, gathering, celebrating, and socialising. Our award-recognized designs are the result of robust, in-house dialogue from our resolute design collective, bringing together architecture, landscape architecture, heritage, and interior design. The results are contextual, inspirational, people-focused, and deeply sensitive to both environmental and cultural contexts. We’re committed to helping every team member build a thriving career through ongoing development and mentoring along a rich professional journey. Our 9-day fortnight initiative reflects our dedication to supporting the health and wellbeing of everyone at NBRS. ABOUT THE ROLE A proactive and detail-oriented IT professional with around 2 years’ experience, strong technical knowledge across Microsoft 365, Windows, and cloud-based systems, and a passion for technology. You’re a confident problem-solver with excellent communication skills, able to support users effectively while contributing to reliable and efficient digital operations. Key responsibilities include
- Provide IT support across the Sydney and Melbourne studios
- Set up and maintain hardware, software, networks, email and communication systems
- Support user onboarding, including induction into systems and tools
- Maintain and configure digital infrastructure, platforms and tools across the business
- Act as the first point of contact for troubleshooting technical issues
- Assist with managing user accounts, data security, and system access
- Support IT infrastructure including servers and cloud-based systems
- Support the development of AI-enabled digital platforms and workflows
- Collaborate with internal teams to ensure seamless technology operations ABOUT YOU
- A recognised degree, certificate or diploma in Digital Technologies or a related discipline
- Microsoft Certification (Azure, Security and Compliance) preferred
- Minimum 2 years’ experience in a digital technology or IT support role
- Strong knowledge of Windows, Microsoft 365, and Adobe Suite
- Experience with IT infrastructure including server and user management
- Experience with code development & maintenance (desirable)
- Understanding of BIM and CAD software/applications (desirable)
- Experience with SharePoint, OneDrive, and cloud technologies
- Strong problem-solving skills with the ability to think practically in non-standard situations
- Excellent communication (verbal, written, and visual) and interpersonal skills
- Strong attention to detail and a proactive approach
- Passion for technology and willingness to stay updated with industry trends WHY US? At NBRS, we are committed to helping you achieve your full potential. You will be challenged, motivated, and developed within a supportive work environment that values creativity and innovation. We promote an inclusive culture that respects and celebrates our unique abilities and differences. We strive to create a safe environment where everyone can thrive by recognizing talent, promoting inclusion, and celebrating diversity. With us, you will join a team that actively encourages growth, promotes flexibility, and genuinely cares about personal well-being. No matter how you identify, we encourage talented people from all backgrounds, abilities, and identities to apply. If you are interested in working for a world-class design studio and making a positive social impact, apply today! Apply directly to *@nbrs.com.au Further Information: Please visit our website for more information about NBRS: . Working Rights: Only applicants with full working rights in Australia will be considered for this position. Recruitment Agencies: Thank you for thinking of us. We endeavour to fill this position through direct recruitment channels. We will be in touch if agency assistance is required for this role. Apply on Kit Job: kitjobau.com/job/3r2zhw