Hertz Customer Service Representative (Whyalla Norrie)

You will be part of our friendly team and contribute to providing a valuable service to your community. This is a great chance for a motivated and customer service orientated person to become a vital part of a team within a family owned business. Des's Group is a family owned business with experience in personal transport for over 60 years. This talented team pride themselves on a culture that is highly energetic, innovative and which is willing to go the extra mile to add value for their clients. This is a hybrid role working across our Hertz franchise and Administration Office where you will provide vital support throughout the business by handling a variety of Administrative and Financial tasks. This position will have the responsibilities and duties for assisting with some or all of the following:
- Provide a professional level of customer service in-line with company policies and procedures
- Maintain and Update Reservations Manifest
- Processing Rental Agreements and payments
- Ensure smart working practices are followed to contribute to ensuring and maintaining a smooth running of the daily operations of the company
- Communicating and coordinating with several locations
- Promote and portray a positive image for the Company
- Provide and maintain a safe workplace in accordance with WHS policies and procedures
- Provide Administration Support to Management
- Maintain accurate records and update internal systems
- Prepare reports, invoices, and documentation
- General Administration and Financial Tasks across the business
- Manage and maintain office records, documentation and filing systems To be successful in this role you will have the following skills and attributes:
- Current South Australian Drivers Licence
- A sound knowledge in the use of Microsoft Office software
- Strong attention to detail and problem-solving skills
- Excellent communication and interpersonal skills
- Strong organisational and time management skills, with the ability to multitask and prioritize tasks effectively
- Ability to work independently and as part of a team
- Minimum two years’ experience in an Administration role
- Excellent customer- centric, with the ability to interact professionally with clients, staff and external stakeholders
- Excellent record keeping skills
- Understanding of basic accounting principle This is your opportunity to make your mark on the continued success of Des's Group! In return you will be part of a family owned business, which is dedicated to developing their people. The role is a rewarding and responsible position within a dynamic company. Please be sure to include a covering letter addressing the key criteria and your resume. Apply Now! Apply on Kit Job: kitjobau.com/job/3q5l37