Sales Associate - Arden Homes (Williamstown)

Sales Associate
- At Arden Homes we’re transforming the Victorian home‑building experience
- Work Thursday to Monday at our contemporary Smiths Lane display home
- Competitive salary + attractive incentive and employee benefits! Arden Homes was established in 2010 and has built a reputation as Victoria’s award‑winning builder. Our homes have won some of the most prestigious awards from industry bodies and associations across Australia, including the most demanding design categories. We create individual, innovative, and intelligent homes that stand out from the crowd and stand the test of time. We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1300 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home‑building group. Building new homes and better futures for Australians is a true honour and so rewarding. Here are some of the rewards and benefits we offer our employees. Our perks and benefits
- Discount on building a home with any of our building brands (after qualifying period)
- Income protection insurance – 100% funded by NEX, covers up to 2 years at 75% of base salary in case of illness or injury
- Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
- Paid parental leave – 12 weeks for the primary carer and 4 weeks for the secondary carer
- Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
- AIA Vitality health and wellbeing program
- A genuine focus on diversity and inclusion (Women in Construction Program and Building Inclusivity Awards)
- Employee assistance program to support mental, financial and physical wellbeing
- Catalogue of online learning and ongoing professional development programmes
- NAWIC and HIA corporate membership
- Attractive remuneration
- And so much more! About the opportunity You will be a valued member of the Arden Homes Sales team and report to the Customer Success and Display Manager. The key focus of this role is to support the Sales Consultants in achieving service goals while delivering an exceptional customer experience throughout the home‑buying journey. More specifically, you will:
- Welcome visitors to the beautifully furnished display home and ensure it’s always presented at the highest standard
- Take ownership of day‑to‑day operations, including scheduling appointments and managing the display home experience
- Guide customers through their home‑buying journey, from developing and qualifying leads to supporting informed decisions
- Deliver exceptional customer service by answering questions and providing expert advice
- Work closely with the Sales Consultant to achieve outstanding customer service outcomes
- Assist with key administrative tasks to keep the sales process smooth and efficient About you You will share a passion for our purpose and be aligned to our core values; better together, be accountable, people matter and think bigger. In addition, you will:
- Bring your vibrant personality and exceptional communication skills to create memorable customer experiences
- Deliver outstanding customer service with a commitment to excellence
- Strong experience managing high‑volume administrative tasks with accuracy and efficiency
- Solid computer literacy and ability to learn new systems quickly
- Previous experience in customer service and sales experience in big‑box retail, any service or related industry
- Availability to work Thursday to Monday & public holidays We are keen to improve representation of women and other marginalised groups in our workplaces. If this role appeals to you but you don’t feel you tick every box, we encourage you to still apply. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qdnyp