Retail Store Manager | Hawthorn East (Williamstown)

Overview Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world‑class customer service we’re known for, playing a key role in the success of the Petstock Group. Responsibilities
- Lead by example, mentoring and inspiring your team daily.
- Coach your team to achieve and develop their knowledge and skills.
- Lead from the front by consistently providing an exceptional customer experience.
- Create a strong safety mindset and foster a culture of safety within your team.
- Recruit, onboard, and induct high‑calibre new team members.
- Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes.
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services.
- Create a fun, supportive in‑store culture where your team loves coming to work every day.
- Proactively support local marketing opportunities and sponsorships. Qualifications
- Experience in a similar store leadership role or readiness to take the next step up in your retail management career.
- Demonstrated drive to achieve and exceed sales targets.
- Strong leadership with the ability to motivate and build a high‑performing team while fostering a positive culture.
- Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks.
- Ability to drive safe work, health and safety practices.
- Established business acumen.
- Ability to be flexible and adapt to changing work conditions.
- Strong interpersonal skills with the ability to build relationships and rapport with customers and the team. Perks
- Free access to mental health, financial and wellbeing support services.
- Paid parental leave of up to four weeks.
- Opportunity to purchase up to two weeks of additional paid leave.
- Health and wellness services available at a great corporate discount.
- Exclusive access to Workplace Banking. Equal Employment Opportunity Statement We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r8gk5