School Support Officer (City of Wollongong)

Contract type: Permanent Full-time (School Term-time) Commencement date: July 2026 St Mary Star of the Sea College is a Catholic Girls’ Secondary School in the Good Samaritan tradition, which recognises and respects the dignity and individuality of each person within our multicultural community. We strive to develop each student’s capabilities through a variety of high-quality learning experiences while promoting the freedom and love of learning. All members of staff have a responsibility to foster in their students and in their colleagues the rich tradition of Catholic values and education in the Good Samaritan/Benedictine tradition. As a member of the College of Good Samaritan Education, St Mary Star of the Sea College continues to be guided by the Good Samaritan Philosophy of Education and shaped by its commitment to the values of our spiritual tradition, including stewardship, mutuality, prayer, hospitality, humility, discernment, justice and peace. We are committed to the statement on The Voice and Experience of Women in Leadership. WHY YOU WILL LOVE WORKING WITH US!
- A sense of belonging with a strong focus on community
- Highly supportive and collaborative team workplace
- Creating genuine impact and making a difference to our inspiring and dedicated students!
- Enjoy generous leave provisions and a range of employee benefits
- Great location near Wollongong Harbour THE OPPORTUNITY: The School Support Officer provides frontline administration and hospitality services to visitors, staff, students and parents at our reception and student services office. Our frontline services team are often the first point of contact for visitors to the College and provide critical support to the daily operations of the College and the successful delivery of school learning outcomes. About the Role:
- Varied role in our School Support Administration Team with frontline customer service, student support and project administration
- Full‑time, permanent position working 40 weeks per year (school term‑time plus 6 non‑term days)
- Exceptional work environment with strong focus on team and community.
- Annual salary $76k + super
- Salary and conditions applied in accordance with the NSW Catholic Independent Schools (Support Staff – Model B) Multi‑Enterprise Agreement 2023. About you:
- Friendly, positive and empathetic, you create warm and welcoming first impressions and provide outstanding service to our students, families and staff.
- Resourceful with a can‑do attitude, you will happily undertake a wide range of school support, projects and administrative tasks.
- You are confident and capable using technology and can leverage contemporary technology, systems, software and processes to work efficiently.
- You have impeccable presentation and always maintain a high standard of professionalism and customer service while working with energy and efficiency in a busy environment.
- You are an excellent team player who can respond positively and adapt to changing priorities. Position Requirements:
- Relevant demonstrated experience providing office administration and project support.
- Highly developed digital literacy skills with intermediate to advanced skills in the use of Microsoft Office suite (Word, Excel, Adobe Acrobat, PowerPoint, Outlook, and Teams).
- Ability to extract, collate and analyse data and produce sophisticated reports.
- Strong communication and interpersonal skills with a focus on exceptional service and hospitality.
- Ability to work as a positive and collaborative team member.
- Ability to work proactively to identify and solve problems, research, and apply knowledge and transferable skillsets to enhance systems and practices.
- Professionalism and discretion at all times with the ability to exercise sound judgment and maintain a high level of confidentiality.
- Flexibility and commitment to the provision of a high standard of customer service, with the ability to contribute to critical tasks or projects outside of normal hours when required.
- Current First Aid qualifications; Provide First Aid (HLTAID011), CPR (HLTAID009) and Asthma/Anaphylaxis (22578VIC/ VIC).
- Tertiary qualifications or training in Business Administration advantageous (not essential). Child protection legislation requires the successful applicant to supply a valid Working with Children Check. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rgt7u