Membership Coordinator (Woolloomooloo)

Ongoing | Full-time | Woolloomooloo The Outdoor Media Association (OMA) is looking for a proactive and organised Membership Coordinator to support member services, events and office operations. This is a great opportunity for someone early in their career who enjoys variety, working with people and helping a small team run smoothly. At OMA, we represent and advocate for Australia’s Out of Home (OOH) media industry. You’ll join a collaborative team and play an important support role in helping members and stakeholders stay connected, informed and well supported. Key Responsibilities Reporting to the Executive General Manager of Marketing & Communications, this role supports member services, events and day-to-day office operations across the business. Member Services & Stakeholder Engagement
- Be the first point of contact for member and stakeholder enquiries, including welcoming guests to the office.
- Support member services across OMA and MOVE and contribute to a positive member experience.
- Coordinate member onboarding, including welcome communications, systems access and contact records.
- Assist with member communications, newsletters, surveys and engagement activities.
- Maintain accurate member and stakeholder records in CRM systems, including HubSpot. Events & Industry Coordination
- Support the planning and delivery of events, training sessions, board meetings and member forums.
- Coordinate event logistics such as invitations, registrations, venues, catering and attendee communications.
- Provide on-the-day support for events and industry activities. Office & Business Operations
- Coordinate day-to-day office administration, including supplies and supplier relationships.
- Assist with reports, presentations and other business documents as needed.
- Support OMA advertising copy approvals and maintain accurate records. Essential requirements We’re looking for someone organised, proactive and confident working across member services, events and administration.
- Experience in administration, customer service, membership, events or a similar support role.
- Excellent communication and interpersonal skills.
- Strong organisation skills and attention to detail.
- Ability to prioritise tasks and meet deadlines.
- Confidence using Microsoft Office; CRM experience such as HubSpot is a bonus.
- A proactive, adaptable and team-focused approach.
- Ability to work 100% onsite. Desirable
- Experience supporting events, member organisations or industry associations.
- Experience with CRM systems, databases or email marketing platforms.
- An interest in advertising, communications or working in a member-based organisation. You’ll be a great fit if you’re
- Friendly, reliable and confident working with a range of stakeholders.
- Comfortable managing multiple tasks and staying organised.
- Keen to learn, pitch in and grow your career in a supportive team. Why join OMA? This is a great opportunity to build broad experience across membership, events and business support while working closely with a small, cooperative team in a dynamic industry association. Applications To apply, please share: 1. A one-page cover letter outlining your interest and suitability for the role 2. Your resume Applications close Thursday 4 June 2026. Applicants must be legally entitled to work in Australia. OMA is an equal opportunity employer. We are managing this process directly and are not engaging recruitment agencies for this role. Apply on Kit Job: kitjobau.com/job/3q5en8