Receptionist / Administration Assistant (Carabooda)

Join our team at Benara Nurseries Benara Nurseries are seeking a highly organised and proactive Receptionist to deliver exceptional customer service and provide administrative support to our business. This role is ideal for someone who thrives in a rapid-paced environment, enjoys creating structure and improving efficiency, and is eager to contribute to the success of one of Western Australia’s leading horticultural businesses. CORE VALUES Our five core values define our culture and guide how we work together. If they align with what you’re looking for, we’d love to see your application.
- Commitment
- Dedicated to quality and excellence
- Culture
- Stronger together, season after season
- Motivation
- Driven by people, powered by possibilities
- Passion
- Doing what we love, every day
- Respect
- Valuing every hand that helps us grow ABOUT US Benara Nurseries is one of Australia’s largest wholesale production nurseries, located on a 147-hectare site in Western Australia. Established in 1963, we are a family-owned company, now with four generations actively involved in the nursery. Combined, the owners have over 300 years of experience in producing plants for the horticultural industry. We supply premium-quality plants to landscapers, retailers, developers, and local government. Our success is built on strong values, dedicated people, and our commitment to excellence in plant production. ABOUT THE ROLE Key Responsibilities in this role will include:
- Act as the primary point of contact for Benara Nurseries customers and visitors, delivering excellent customer service both over the phone and in person.
- Screen and direct incoming calls efficiently.
- Assist with boardroom bookings and meeting coordination.
- Respond to requests and queries in a timely and professional manner.
- Prepare and distribute correspondence, including memos, letters, and forms.
- Manage incoming and outgoing mail, including coordinating deliveries and couriers.
- Provide administrative assistance to the HR Manager and WHS Manager.
- Provide support to the Marketing team, including:
- Scheduling and publishing social media content
- Updating website content
- Maintaining and updating the CRM database
- General administration using Canva, Mailchimp, and the Shopify backend
- Provide general administrative support using Microsoft Word, Excel, and Outlook.
- Minuting meetings as required.
- Carry out other reasonable duties as required by management. Skills and Experience Essential:
- Demonstrated experience in customer service and reception skills.
- Knowledge and experience of Microsoft Office applications (Word, Excel, Outlook).
- Excellent written communication skills.
- Exceptional organisational skills with an ability to manage competing priorities. Desirable:
- Use of Canva, Mailchimp and Shopify would be an advantage. APPLICATION REQUIREMENTS Benara Nurseries is an Equal Opportunity Employer, and we encourage Aboriginal and Torres Strait Islander peoples to apply for this role. Please apply via SEEK by providing a cover letter and Resume via the apply button below. If you have any questions please email Please note: We will consider all applications, and only successful candidates will be contacted. Apply on Kit Job: kitjobau.com/job/3r12p9