Medical Receptionist (Bunbury)

About Us Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics. With sites across Bunbury, Mandurah, Busselton, Margaret River and Perth, we offer a full range of services including CT, MRI, X‑Ray, Ultrasound, BMD, interventional radiology and Nuclear Medicine. Enjoy a rewarding career in a supportive, professional environment while embracing WA’s incredible lifestyle — from pristine beaches to world‑class vineyards and relaxed regional living. Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 90+ sites across Australia and New Zealand, we are an ASX 300 listed organisation offering stability, growth and a strong focus on quality, innovation and patient care. About The Role We are seeking a Medical Receptionist to join our supportive team at SWHC. You will be the welcoming face and voice of Apex Radiology — supporting patients, referrers, and our clinical teams with high‑quality service and efficiency. Key Responsibilities
- Welcome patients and manage front‑desk responsibilities in a professional and empathetic manner.
- Answer telephone enquiries and respond efficiently and sensitively to patient needs.
- Schedule patient appointments and determine examination requirements.
- Communicate preparation instructions, procedure costs, and billing information clearly to patients.
- Register patients, manage paperwork, and handle billing and EFTPOS transactions.
- Ensure timely and accurate dispatch of reports.
- Perform Medicare and Veterans Affairs claims batching.
- Support other administrative tasks as directed by management. About You
- Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded).
- Strong knowledge of medical terminology would be preferable but not required.
- High level of professionalism, empathy, and interpersonal communication skills.
- Excellent time management, multitasking, and problem‑solving abilities.
- Accuracy in data entry and confident use of Microsoft Office and practice software.
- Cash handling and EFTPOS experience.
- Ability to work independently and collaboratively within a team.
- Willingness to work across multiple sites if required. Benefits
- Competitive Salary: Attractive salary with annual reviews to recognise your contributions.
- Paid Parental Leave: Additional leave to support new parents.
- Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.
- Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.
- Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.
- Referral Bonuses: Financial incentives for referring excellent talent to our team.
- Career Advancement: Opportunities for career growth and succession planning within an innovative company.
- Work‑Life Balance: Flexible work options for full‑time or part‑time roles.
- Community and Social Events: Engage in a supportive workplace with free parking and great social events. Equal Opportunity Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3ri1tx