Service Administrator Hobart

About The Role

In this role, we are looking for a switched-on individual who can coordinate successful delivery of regular service calls. You will respond to clients and arrange repairs to be conducted by our service technicians, doing all this with excellent customer service.

Role Title: Service Administrator

Location: Hobart, Tasmania, Australia

Hours: Monday – Friday, Full Time Permanent

Reporting: Field Service Manager

Essential Skills & Qualifications

Preference for someone with a background in a similar role, or familiarity with roles in service and repairs

Exceptional communication skills and friendly customer service

Strong computer literacy (including Microsoft excel) to understand our internal systems and deliver timely service

Highly motivated, in your willingness to learn and meeting results / targets

A solid team player and ability to work well with internal and external stakeholders

Duties & Responsibilities

Receive calls from customers in a skilled manner

Communicate customer requirements with our Service Technicians, and schedule service calls

Process purchase orders with relevant suppliers and invoices as required

Follow up on the progress of current jobs and provide updates to customers.

Investigate and communicate opportunities to improves processes or expand the service business.

Benefits

Employee discounts on Aidacare health equipment products and services

Quarterly incentive scheme

Employee Assistance Program to support mental wellness

Perks package includes discounts for retail, insurance, gym and more

Comprehensive training program to equip you with the necessary skills and knowledge

How To Apply

Please submit your application by clicking \"Apply Now\". Join our team at Aidacare and help us create memorable experiences for our valued customers!

About The Company

Aidacare is one of the leading players in the Healthcare Equipment Industry, we pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.

Share Apply on Kit Job: kitjobau.com/job/3qium6