Senior Service Officer (533764) (Hobart)

Department of Health Community, Mental Health & Wellbeing CMHW
- Tasmanian Health Services Award & Classification Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3 Salary $73,811 to $79,779 per annum (plus 12% superannuation contribution). Employment Type Fixed-term, full-time Location 4/25 Argyle St, Hobart, South Role Responsibilities
- Provide an efficient, personal and friendly reception service for clients and staff at Breast Screen Tasmania screening and assessment clinics.
- Book clients for screening mammogram appointments in a busy call centre environment.
- Answer general enquiries and client requests for information in accordance with established guidelines, procedures and Breast Screen Tasmania policies.
- Maintain medical records, including entering client information, symptoms and family history into the electronic client information system and assigning client screening profiles accordingly.
- Process, distribute and coordinate digital radiographic images for reading by radiologists.
- Prepare client files for multi‑disciplinary review meetings.
- Liaise with health professionals, including radiographers, radiologists, general practitioners and external stakeholders on day‑to‑day administrative issues.
- Organise the retrieval of client paper files from archives as required.
- Type medical imaging reports from digital dictation transcription software.
- Actively participate in and contribute to the organisation’s Quality & Safety and Work Health & Safety processes, including in the development and implementation of safety systems, improvement initiatives, safeguarding practices for vulnerable people, and related training.
- Carry out other duties within the capacity, qualifications and experience normally expected at this classification level. Requirements
- Experience in a health service delivery environment with knowledge of medical data entry, or the ability to acquire such knowledge.
- Experience with Microsoft Office (MS Word) and online database applications.
- Experience using Radiology Information Systems (RIS) and a Picture Archiving and Communication System (PACS) to manage, store, and distribute medical imaging data and patient reports.
- Knowledge of and experience with medical terminology (desirable). Appointment Details Multiple fixed‑term, full‑time day worker positions, up to 76 hours per fortnight, commencing as soon as possible for a period of 2 years. Benefits
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Career development Support.
- Fitness Passport – access 40+ fitness facilities across Tasmania for a low weekly fee.
- Living expenses up to $9,010 + meal entertainment up to $2,650 per FBT year (if eligible). #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rosdr