Home Support Officer - Admin (City of Liverpool)

Uniting Bernard Austin Lodge are looking for a Home Support Officer (Admin Role) to work on a PPT basis every Wednesday and Thursday at their Liverpool facility. About the chance This role is central to the delivery of our person‑centred approach and is the face of Uniting that goes beyond basic assistance with inquiries and office tasks. You will work collaboratively with the management team to support clients and their families to achieve their goals. Key responsibilities
- Communicating well with clients with varied needs and backgrounds.
- Performing various administrative tasks such as capturing inquiries, preparation of rosters, purchasing, and client bookings.
- Engaging and building community connections, prompting the services of Uniting.
- Facilitating quality, timely and effective communication while maintaining the privacy and confidentiality of each client.
- Promoting the rights and privacy of our clients, following relevant policy and legislation.
- Working for continuous improvement of our service to ensure it’s the best it can be, in line with Aged Care Accreditation Standards. Qualifications Certificate 3 in Business Administration, Customer Service or equivalent qualification/experience. Skills & experience
- Previous experience in aged or community care.
- High attention to detail and ability to problem‑solve, negotiate, mediate and resolve conflict.
- Tech‑savvy with the capacity to document and communicate electronically, including via email and mobile phone.
- Great organisation and time‑management skills.
- Experience using client/data management systems. What we offer
- Maximum allowable salary packaging to pay less tax (additional $18,550 tax‑free plus regional benefits plus parking).
- A range of shifts to suit your lifestyle.
- Commitment to offer opportunities to grow your career.
- Discounts and cashback programmes with major retailers.
- Wellbeing programmes including confidential employee assistance programme available to you and your family members. Empowered by diversity At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve. What to expect Employment with Uniting will require a National Police Check, and Reference Checks. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rtwop