Full Time Sales Advisor (The Strand, Melbourne)

Job Description As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You will provide high‑level service at every turn, from initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor. Your responsibilities also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. Your role creates welcoming experiences that showcase the best of our brand. With warmth and enthusiasm, you guide customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together with your team, you’ll create moments that matter. Previous experience in customer service and familiarity with fabrics is nice to have, but not mandatory. Qualifications
- Customer‑focused; you have a genuine interest in getting to know our customers and offering an experience and level of service to match their expectations.
- Proactive; you use your initiative to provide customers with a memorable shopping experience.
- Curious; you seek opportunities to improve everyday processes and routines and take proactive action where needed.
- You listen to and show interest in others’ ideas and opinions.
- You’re honest and genuine in your approach.
- You’re interested in fashion and trends.
- You’re communicative, positive and open‑minded.
- You’re willing to learn and adapt.
- You’re team-oriented, inclusive and supportive of others. Additional Information This is a full‑time position of 38 hours per week. You will be based in COS The Strand Store, Melbourne, Australia. Benefits We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all Group brands (including H&M;, COS, Weekday, H&M; HOME, ARKET, and & Other Stories) available both in‑store and online. Inclusion & Diversity We are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That’s why we consider all dimensions of diversity throughout our recruitment process—ensuring our workforce reflects the richness of the communities we serve. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rql6j