Aon Client Leader - National (Melbourne)

Aon Client Leader
- National Are you a senior insurance broker ready to step up into a national, strategic leadership role – but not looking to take on direct people management and HR responsibilities? About the Role This unique opportunity allows you to move beyond your current portfolio and become a key member of Aon National’s leadership team. You’ll shape how we retain, grow and serve high value clients across Australia, acting as a strategic coach and influencer rather than a line manager. Key responsibilities include:
- Strengthening Aon National’s value proposition across high service clients and industry groups.
- Building technical and client engagement capability among teams, ensuring transparent value proposition articulation and market‑leading service and advisory.
- Driving improvements in client experience from acquisition through to renewals, setting higher standards and greater consistency.
- Embedding our client service strategy, partnering with Regional Directors on how best to deliver it in each market.
- Mentoring and coaching colleagues on best practice client service, retention and cross‑selling.
- Leading Strategic Account Review programs for high service clients.
- Accountability for jeopardy management and defensive tender responses for high service clients.
- Identifying and driving cross‑sell opportunities, ensuring clients benefit from the full breadth of Aon’s solutions. Skills and Experience
- Extensive insurance broking experience across diverse portfolio groups and strong technical understanding.
- Highly motivated to deliver unparalleled client experience and improved retention outcomes.
- Naturally inclined to mentor, coach and uplift others, even without direct reports.
- Strong influencing skills, able to attract buy‑in and drive change without formal authority.
- Focused on execution, with a genuine "get‑things‑done" attitude.
- Strong strategic and growth mindset and an "above the line" approach to problem solving.
- Track record of identifying and converting cross‑sell and retention opportunities.
- Commercially astute, with solid financial and business acumen. Benefits We offer flexible, hybrid working arrangements and a comprehensive benefits package. Our agile, inclusive environment allows you to manage your wellbeing and work‑life balance, ensuring you can be your best self at Aon. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at . Legal
• Equal Employment Opportunity Workplace Hiring Practices: No discrimination on the basis of any protected characteristic is permitted in any aspect of the hiring process. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rrg3k