Field Sales Representative (Melbourne)

As a family-owned and operated company, The CareSide delivers unparalleled support to home care recipients across Australia. Our mission-driven, entrepreneurial roots have helped us blossom into a national provider, meaning our clients and their families get the best of both worlds: the resources of an established company with the accessibility and authenticity of a local family-run business. But what sets The CareSide apart? We’ve developed proprietary software that enables us to operate far more efficiently than other home care service providers. It empowers our team to collaborate and do their jobs more effectively, all while passing substantial savings down to our clients and their families. Our unique blend of talent and technology has driven significant growth since our inception in 2017—and we’re just getting started. If the chance to have a big impact at a mission-driven company excites you, then we’d love to hear from you! About This Role As a Field Sales Representative, you will play a critical role in driving top‑line growth of our home care services in Melbourne and the surrounding area. You’ll meet prospective clients in their homes, understand their care needs, and guide them through the decision to choose The CareSide. You’ll work exclusively with pre‑qualified inbound leads—no cold calling or prospecting required. This is a consultative sales role where clarity, patience, and empathy are critical. You’ll report directly to the Sales Manager and work closely with our marketing and care teams to deliver a seamless client experience. Responsibilities
- Meet prospective clients in their homes to understand their needs and present The CareSide’s services
- Manage a pipeline of qualified leads and maintain accurate CRM records
- Consistently hit or exceed monthly sales targets
- Handle objections and guide clients through the decision‑making process
- Follow up with prospects and their families to progress and close opportunities
- Work with the Sales Manager to continuously improve your approach through coaching and training Your Background The ideal candidate is detail‑oriented and self‑motivated. Previous experience in a sales or customer‑facing role is beneficial but not required. You should possess:
- Excellent verbal communication and listening skills
- A desire to learn and continuously improve
- Strong work ethic and persistence
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