VIP Travel Manager - FCM - Perth, WA (Western Australia)

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Brand: FCM Work type: Full time, Hybrid Location: Western Australia Categories: Sales and Customer Service About the Opportunity: FCM VIP Travel Consultant Whether you're already experienced in corporate travel, or you've been working as a retail consultant for several years and looking to leverage your experience in a transition to corporate, this could be your perfect next prospect! We're looking for a multi-skilled travel specialist to join our team as a VIP Travel Consultant, where looking after VIPs in the challenging world of corporate travel management will be sure to take your career to new heights. At FCM, we provide highly individualized travel services for busy travellers. We are one of the world’s leading corporate travel and expense management consultancies. As a VIP Travel Consultant, you'll be working with a select group of key stakeholders within our large market portfolios, using your expertise in fares and complex itineraries to deliver professional and precise travel arrangements including air, car, hotel, and ground transportation reservations using Sabre GDS. Join us in offering unparalleled travel experiences to VIP clients and making a significant impact in the corporate travel domain. What You’ll Be Doing
- Managing end-to-end corporate travel arrangements (air, car, hotel, ground transport)
- Delivering exceptional service in line with client SLAs and account guidelines
- Building strong relationships with internal stakeholders and external clients
- Ensuring compliance with company procedures and customer standards
- Supporting team members and contributing to a high-performing culture This is a high-impact role where accuracy, efficiency and service excellence matter. What you'll need
- Minimum 2 years’ experience in travel consulting / travel management
- Expertise in fares and complex itineraries
- High end Corporate experience is an advantage
- Self-ticketing an advantage
- High touch, excellent customer service & high attention to detail
- To be a 'people person' with networking and relationship-building skills
- Demonstrated ability to work within a multi-disciplinary team
- Excellent communication, listening and presentation skills
- Positive attitude and a will to succeed
- Great business acumen What You'll Enjoy Apply on Kit Job: kitjobau.com/job/3rvnow