Guest Service Agent - Rydges Sydney Central (Surry Hills)

Rydges Sydney Central is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About Rydges Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest’s stay. About the Role As a Guest Service Agent at you’ll be the first point of contact for guests, delivering warm welcomes and efficient service. You’ll manage check-ins, check-outs, and guest requests, while working closely with other departments to ensure rooms are ready and guest needs are met. Accuracy, professionalism, and local knowledge are key to creating a seamless and memorable stay. Skills & Experience
- 1-2 years of experience as a GSA in a hotel or similar role.
- Proven ability to deliver warm, professional, and efficient guest service
- Strong communication skills and attention to detail.
- Experience in front office operations including check-in/out and handling guest accounts.
- Ability to build strong relationships with other departments in the hotel
- The ability to deal with multiple requests at once and maintain a high level of service.
- Familiarity with reservation systems and booking procedures.

Benefits & Perks
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels
- Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ’s largest and most diverse experiences company.

Join the team and become an EVT experience creator, prospect taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day. About EVT As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Apply on Kit Job: kitjobau.com/job/3qumrk