AI & Digital Delivery Manager (City of Sydney)

Established in 1999, Law In Order is one of Australia’s leading legal support service providers, partnering with law firms and in-house legal teams to deliver cutting-edge legal technology and outsourcing solutions. With a long-standing reputation for quality, reliability, and exceptional service, we support the legal sector with solutions that demand accuracy, attention to detail, and timely delivery in high-performance environments. About the Role We are seeking an experienced and forward-thinking AI & Digital Delivery Manager to drive the organisation’s AI, data, and digital transformation agenda. This role will lead the development and execution of innovative AI and automation initiatives that enhance operational efficiency, strengthen governance, and support long-term business growth. You will play a key role in identifying opportunities to embed AI, automation, and advanced analytics into business processes and products, while ensuring solutions are scalable, secure, compliant, and aligned with organisational objectives. Working closely with business stakeholders, technical teams, and offshore delivery partners, you will oversee the end-to-end delivery of strategic digital initiatives that create measurable business value. This is a unique opportunity for someone who enjoys combining strategic leadership with hands‑on technical oversight in a fast‑paced and evolving environment. Key Responsibilities
- Lead the organisation’s AI, automation, and digital transformation initiatives, including development and execution of the AI roadmap
- Identify and implement innovative AI and data‑driven solutions that improve business operations and efficiency
- Establish and maintain strong data governance, privacy, compliance, and security frameworks
- Engage with stakeholders to translate business requirements into scalable digital and technical solutions
- Manage end‑to‑end delivery of AI and digital projects, ensuring quality outcomes, stakeholder alignment, and timely delivery
- Lead and coordinate offshore development teams, driving performance, accountability, and delivery standards
- Provide technical oversight across solution design, integrations, automation, and AI tool development
- Ensure all solutions are scalable, secure, compliant, and aligned with organisational objectives and growth strategies Selection Criteria
- Proven experience leading AI, automation, digital transformation, or data initiatives
- Strong understanding of AI technologies, Generative AI, automation, analytics, and data governance principles
- Experience managing end‑to‑end project delivery using Agile methodologies
- Demonstrated ability to translate business requirements into technical solutions
- Experience leading offshore or distributed technical teams
- Knowledge of privacy, compliance, and data security frameworks
- Strong communication and stakeholder engagement skills
- Technical capability in SQL, scripting, integrations, or related technologies is highly desirable If you are interested in this role, APPLY NOW by following the prompts. Please include in your application an updated CV and cover letter addressing the above selection criteria. The role on offer is full‑time, Monday to Friday. You must have full (unlimited) working rights in Australia to be eligible to apply for this role. The successful candidate will be required to undergo pre‑employment checks including a national police check. We encourage applications from Aboriginal and Torres Strait Islander candidates. In the spirit of reconciliation Law In Order acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to elders past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples today. If you require any adjustments to participate in our recruitment process, please let us know in your application. External recruitment company support is not required at this stage. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rsw6f