Global Ecommerce Coordinator: UX & Merch Launches (City of …, City of Sydney

Are you an ecommerce enthusiast who loves optimising the digital customer journey? Do you have a sharp eye for UX/UI and the technical savvy to ensure our global product launch is seamless? We are looking for a highly organised go-getter who knows how to make an online shopping experience feel seamless, inspiring, and unmistakably us. We need a proactive coordinator who ensures every product page, merchandising strategy, and website update is polished, accurate, and optimised for growth. Kulani Kinis is a fast-paced eCommerce business absolutely nailing the swimwear industry! Our love for our customers spreads across the entire globe with a highly engaged community of over 1 million followers. You will be joining a vibrant team of creatives and strategists
- all pushing boundaries, creating sparkle, and making magic across our platforms. Bringing our entire team together are our core 4 values:
- ???? We work FAST, we HUSTLE and dream BIG! Buckle Up!
- ✨ We like to be unique and set the trends. No risk
- no magic!
- ???? Small things matter when creating dreams!
- ???? Be Magnetic. We nurture and empower each other We’re looking for an Ecommerce Coordinator to join our team and help support the day-to-day operations, trading, optimisation, and evolution of the Kulani Kinis online experience across multiple global markets and B2B. This role is perfect for someone who is highly proactive and genuinely passionate about eCommerce, digital experiences, and customer behavior. Main Accountabilities
- Launch Execution: Support end-to-end product and campaign setup, ensuring launches are accurate, customer-ready, and live on schedule.
- Website Accuracy: Manage and maintain day-to-day product information across regional websites, including pricing, imagery, descriptions, tags, collections, metafields, alt text, and operational flows.
- Global Merchandising: Assist with onsite merchandising and product discovery across multiple global regions (AU, NZ, US, UK, CA, and SG).
- Campaign Support: Support promotional activity, campaign rollouts, collection curation, and key trading moments through strategic onsite merchandising and website updates.
- Product Lifecycle Management: Help manage the onsite product lifecycle, including new arrivals, best sellers, low stock, sale, and last chance execution.
- Cross-Functional Collaboration: Work closely with Ecommerce, Creative, Marketing, Planning, Customer Experience, Wholesale, and Merchandise teams to align website priorities and ensure all assets and launch requirements are prepared.
- Continuous Improvement: Proactively identify opportunities to improve website functionality, merchandising, operational processes, and the overall online shopping experience. Other Duties May Include:
- Proactively identifying website issues and fixing errors.
- Assisting with ecommerce operations processes and stock management.
- Carrying out website tasks for our B2B developments and projects.
- Assisting with tasks required in our partnered platforms (Tagalys, Tolstoy, Rivo, Okendo).
- Updating and refining Shopify themes.
- Managing data and Excel spreadsheets. Who You Are (Skills and Experience)
- Experienced: At least 2 years of experience using or working in an ecommerce, digital, or merchandising role (or similar).
- Platform Savvy: Hands-on experience with Shopify is essential. A willingness to learn within eCommerce platforms, AI, and website backends.
- Data-Informed: Ability to interpret data and apply actionable insights to site merchandising.
- Detail-Obsessed: Excellent focus and attention to fine detail is an absolute must!
- Highly Organised: A proactive approach with the ability to manage multiple deadlines effortlessly.
- Team-oriented: Strong communication skills and the ability to work cross-functionally with various teams.
- Adaptable: You must be agile and thrive in a dynamic, fast-paced environment. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rti51