Recruitment Operations Supervisor (Melbourne)

About This Role Bring leadership, administrative and customer service skills to deliver high‑quality recruitment operations support. Thrive in a collaborative, team‑focused setting. Great opportunity with an ongoing full‑time role available. Salary: $100,894 to $114,476 plus superannuation. About The Team The Recruitment Services branch within People, Safety and Culture provides expert advice and support to the department on all recruitment related matters, including attraction, selection, redeployment and other recruitment and retention practices. Working within the department's vision for a justice and community safety system that works together to build a safer, fairer and stronger Victoria, Recruitment Services delivers consultative, progressive, innovative, fair and ethical recruitment solutions. The Recruitment Operations Team are responsible for provision of accurate and efficient recruitment administration, authoritative advice, and customer service activities in a fast‑paced, high output environment. Reporting to the Assistant Manager Recruitment Operations and Projects, the Recruitment Operations Supervisor supports and leads the day‑to‑day operations of the team, as well as providing administrative, policy, process and customer service support to management, hiring managers, candidates and other stakeholders on a wide range of recruitment related matters. Please note this role does not usually assist with end‑to‑end recruitment. About The Role
- Lead the day‑to‑day work program and performance of the Recruitment Operations team.
- Provide timely, accurate advice on recruitment policies, processes and best practice, including complex enquiries, which at times may require escalation.
- Enhance operational effectiveness by identifying opportunities for improvement.
- Build and maintain strong relationships with key stakeholders across the department to achieve team and organisational objectives.
- Ensure vacancies are advertised by the team attractively and accurately. About You
- Experience supervising an administrative support or customer service team, ideally within a large or complex organisation, and in working with sensitive and confidential information.
- Experience in providing authoritative advice on HR and recruitment policies and processes.
- The ability to work in a time‑sensitive, fast‑paced and energetic environment with high‑volume processing activity.
- Strong planning and coordination skills to prioritise competing tasks and meet agreed timeframes.
- High attention to detail, with transparent written and verbal communication. Important Information The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work. #J-*****-Ljbffr #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rue10